Big news, because the terms of use do require arbitration.
Uber cannot compel a passenger seriously injured in a crash involving an Uber driver to go to arbitration over his $63 million damages claim without a trial.
Citing a 2021 state high court ruling that also went against Uber, a Massachusetts state trial court judge has ruled that the transport company’s online popup format provides inadequate notice of its extensive terms and conditions that include binding arbitration.
Here is the link to the case: https://law.justia.com/cases/massachusetts/supreme-court/2021/sjc-12883.html
https://www.insurancejournal.com/news/east/2022/11/02/692782.htm
